Frequently Asked Questions
Everything you need to know about your I-SEA experience.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, I-SEA ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I care for my I-SEA garments?
To maintain the quality of your pieces, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each item.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link. You can also track your order status by logging into your account on our website.